Neat Neighbor NC

Effortlessly Clean

🛠️ Property Management & Maintenance

🛠️ Property Management & Maintenance
Complete care for your short-term rental—inside and out.

At Neat Neighbor, we offer full-service property management and maintenance for Airbnb hosts, vacation rental owners, and real estate investors who want to keep their properties running smoothly without lifting a finger. Our team ensures your property stays guest-ready, safe, and in top condition, whether you live nearby or manage remotely.

🧹 What’s Included:
Guest Coordination: From pre-arrival messages to post-stay check-outs, we handle guest communications so you don’t have to.

Key Exchange & Access Setup: Smart lock programming, key drop-off/pick-up, and secure access solutions for seamless stays.

Routine Property Inspections: We perform regular walkthroughs to check for damages, restock essentials, and report any issues promptly.

Trash Can Take-Outs: Never worry about city fines or overflow—our team handles scheduled trash and recycling bin take-outs.

Lawn Care & Outdoor Upkeep: Grass cutting, leaf removal, and seasonal yard maintenance to keep your curb appeal high.

Light Repairs & Maintenance: From loose doorknobs to leaky faucets, we tackle minor repairs before they turn into big problems.

Emergency Response: Available for urgent guest needs or maintenance issues to protect your ratings and reputation.

Customized Add-ons: Need pest control, HVAC servicing, or pressure washing? Just ask—we can add it to your package.

Whether you manage one unit or multiple properties, Neat Neighbor keeps your rentals clean, compliant, and worry-free.

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Smart Solutions

Neat Neighbor Property Management & Maintenance Packages

Managing a vacation rental or investment property can be time-consuming and stressful. At Neat Neighbor, we take care of everything from guest communication to property upkeep, ensuring your rental runs smoothly and remains in top condition. Whether you need basic oversight or full-service management, we have a package tailored to your needs.

Woman cleaning her home , spring cleaning

Basic Oversight Package (For Hands-On Owners)

This package is ideal for property owners who want minimal assistance but need some professional oversight.

✅ Guest communication support (limited hours)

✅ Emergency response coordination

✅ Key exchange management (lockbox setup or in-person handoff)

✅ Monthly property inspection report

✅ Scheduling of cleaning services (cleaning fee not included)

✅ Vendor coordination for basic maintenance needs

💰 Best for: Owners who manage their bookings but need help with on-the-ground operations.

Standard Management Package (Hassle-Free Hosting)

A full-service package covering most day-to-day management tasks to keep your property running smoothly.

✅ 24/7 guest communication & support

✅ Dynamic pricing optimization for increased revenue

✅ Booking management (Airbnb, Vrbo, direct bookings, etc.)

✅ Professional cleaning & turnover coordination

✅ Monthly deep cleaning (one per month included)

✅ Regular property inspections to prevent issues

✅ Maintenance coordination (minor repairs included)

✅ Restocking of essential supplies (toilet paper, paper towels, soap, etc.)

💰 Best for: Owners who want passive income without the daily stress of managing bookings and guest needs.

Worker in protective overalls and gloves disinfecting apartment

Premium Full-Service Package (Complete Hands-Off Management)

This is a white-glove management solution where we handle everything—maximizing your income while keeping your property in top shape.

✅ Everything in the Standard Package, PLUS:

✅ Professional listing creation & optimization (stunning photos & descriptions)

✅ Targeted marketing & social media promotion

✅ Direct booking website setup for increased profits (no platform fees)

✅ Quarterly deep cleaning & preventative maintenance check

✅ Lawn care & exterior upkeep included

✅ Trash bin roll-out & retrieval service

✅ Monthly financial reports & tax-ready income statements

💰 Best for: Property owners looking for a completely passive experience with maximum profitability.

Frequently Asked Questions (FAQs)

1. What is included in your property management services?

We offer a range of services, from basic oversight to full-service management. Our packages include guest communication, booking management, cleaning coordination, maintenance, and more. The level of service depends on the package you choose.

2. How do you handle guest communication?

For our Standard and Premium packages, we provide 24/7 guest communication, ensuring fast responses to inquiries, check-in assistance, and problem resolution.

3. Do you manage bookings on platforms like Airbnb and Vrbo?

Yes! With our Standard and Premium packages, we handle bookings, calendar management, and dynamic pricing to maximize your earnings across platforms like Airbnb, Vrbo, and direct bookings.

4. What if my property needs repairs or maintenance?

We coordinate repairs and maintenance through our Maintenance & Repair Add-On Services. Minor repairs are included in certain packages, while major repairs will be handled through approved vendors with your authorization.

5. How do you ensure my property stays clean and well-maintained?

We schedule professional cleanings after every guest stay and offer monthly deep cleans as part of our Standard and Premium packages. We also conduct regular inspections to catch potential issues early.

6. Can I choose only maintenance services without full management?

Yes! Our Maintenance & Repair Add-On Services can be purchased separately if you only need property upkeep without guest management.

7. What makes your property management service different?

We offer hands-on, tailored services designed to maximize your rental income while keeping your property in top condition. Our team ensures seamless operations, high guest satisfaction, and stress-free management for property owners.

8. How do I get started?

Simply contact us to discuss your property’s needs, and we’ll recommend the best package for you. We’ll handle the setup and get your property ready for stress-free hosting!

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